The New England Complex Systems Institute (NECSI) has taken a leadership role in organizing an action network to minimize the impact of COVID-19 by providing continually updated and useful data and guidelines for action. Plexus Institute Catalyst Denise Easton has been working on communications for sharing the immediate actions business and organizational leaders need to implement as quickly as possible.  We will share updated information and work emerging within our network through the newsletter, in posts and social media to help our network members stay informed of rapidly changing information.

The role of business and organizational leaders is to provide critical guidance and policies that balance the needs of employees, customers and the greater communities they work and live in. This is a guide for implementing immediate actions to mitigate the impacts of COVID-19.

Taking appropriate action begins with understanding and supporting the scientific and best practice protocols for practicing healthy safety throughout an organization. In the days and weeks ahead, operating a business will be challenging and the ability to adapt practices to continually changing circumstances is of utmost importance. It is no longer an option to conduct Business as Usual.

The New England Complex Systems Institute (NECSI) has taken a leadership role in organizing an action network to minimize the impact of COVID-19 by providing continually updated and useful data and guidelines for action. The International Chamber of Commerce (ICC) has partnered with NECSI to develop this summary of actions businesses can take to reduce risks to everyone associated with a business (employees, customers and partners) and the business itself.

Practice Complexity Thinking in Real-World Systems

Whether you are interested in better understanding how to think about and apply principles of complexity
in your work or you have a project that would benefit from seeking different perspectives and approaches.
Plexus Institute has the community, resources and programs to help you.

Sharing relevant knowledge and insights, from formal and informal conversations to the publication of research, papers and stories focused on applied principles of complexity across the professional, scientific and academic fields, encourages learning about complexity.

Engaging complexity at Plexus Institute emerges from the diverse Network conversations, collaborations and member driven activities that explore and apply complexity thinking to challenges and opportunities in complex organizational systems. Plexus members both share expertise and seek collaborative input for ideas, challenges and early stage projects.

Plexus has a track record of successfully designing, developing, piloting and launching new models, practices, applications, tools and programs that build on expertise in applying principles of complexity to everyday work environments. The understanding and influence of Complexity Thinking continues to evolve globally through Network members and Partners.




Catalyzing Conversations Podcast

Current Episodes

Nursing Science & Complexity Podcast

Current Episodes


Upcoming Programs & Events

May 18

Complexity And Policy Studies Conference CAPS 2020

May 18 - May 20
Washington DC
United States

Editors Selection From the Archives



Adaptive Positive Deviance (APD) focuses on enabling communities and organizations to discover their collective wisdom through inquiry, small experiments and actions for change.  APD is led by the people in the community who are most directly influenced by existing challenges and emerging opportunities.


Liberating Structures was incubated at Plexus Institute as a tool set of powerful and adaptive “mini-processes” for group  engagements. For easy reference to the list of Liberating Structures, download the app at Apple App Store or Google Play by searching for Liberating Structures.

Liberating_Structures, Lisa Kimball

The Surprising Power of Liberating Structures: Simple rules to unleash a culture of innovation, Lipmanowicz, H., & McCandless, K. (2014).

Practicing Liberating Structures in Healthcare   Cabin Creek Health Systems- a group of community health centers in rural West Virginia partnered with Plexus to modify organizational practices. More projects have been sustained and the staff has been happier and more productive.